info@chetnainternational.com
+91 1800 571 6933

Shipping Policy

Thank you for choosing us for your shipping needs. We aim to provide efficient and reliable shipping services to our customers worldwide. Please review the following shipping policy to understand our procedures and timelines.

1. Shipping Methods:
  We offer various shipping methods to cater to different delivery requirements:
  - Standard Shipping: Economical option with a longer delivery timeframe.
  - Express Shipping: Faster delivery option for urgent orders.
  - International Shipping: Available for customers outside our domestic region.

2. Processing Time:
  Orders are typically processed for dispatch within 1-2 business days from the date of completion of order. Processing time may vary during peak seasons or due to unforeseen circumstances.

3. Shipping Costs:
  Shipping costs are calculated based on the selected shipping method, package weight, and destination. Customers can view the shipping charges during the checkout process before completing their order.

4. Tracking Information:
  Once your order has been shipped, you will receive a shipping confirmation email containing tracking information. This allows you to monitor the status and location of your package throughout the delivery process.

5. Customs and Duties:
  For international shipments, please note that customs duties, taxes, and import fees may apply upon arrival in the destination country. These charges are the responsibility of the recipient and are not included in the purchase price or shipping costs.

6. Delivery Address:
  Customers are responsible for providing accurate and complete delivery information during checkout. Please ensure that the shipping address is correct to avoid any delays or misdeliveries.

7. Shipping Insurance:
  Optional shipping insurance may be available for purchase to provide added protection for your order during transit. Please inquire about insurance options if interested.

8. Order Tracking and Support:
   If you have any questions or concerns regarding your order or shipment, please contact our customer support team. We are here to assist you and ensure a smooth shipping experience.

Note:
  - Shipping policies are subject to change without prior notice.
  - Delays in shipping may occur due to unforeseen circumstances such as weather conditions, natural disasters, or carrier issues.

By placing an order with our company, you agree to abide by the terms and conditions outlined in this shipping policy. Thank you for your understanding and cooperation.

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